Marks & Spencer Will Work With Microsoft
The British brand Marks & Spencer has signed a strategic partnership with Microsoft to change its strategy and become more technological. Within the framework of cooperation, Microsoft engineers plan to integrate technologies such as AI to optimize the company’s work and improve the quality of customer service both in the store and online.
Recall that Marks & Spencer is experiencing business restructuring and plans to close by 2020, 100 stores in the UK and reduce the scale of Simply Food in an attempt to develop e-commerce.